Hurricane Milton Alerts
As many of our neighbors focus on recovering from Hurricane Milton, your Capital City Bankers are here to meet your banking needs.
We wish all our neighbors safety during this time and are here to support you.
All offices have resumed normal business hours except our Floral City Office at 7697 S. Florida Ave., which remains without power at this time.
Please continue to check back here and on our social media channels for updates about the status of our Floral City Office.
ADDITIONAL WAYS TO CONNECT
We know access to your money is critical during times like these. We offer several ways to connect with a banker even if your local office is closed. Plus, our ATM network and online and mobile banking provide 24-hour access to your accounts.
Client Service Center and Online Chat: Both are open during their regular hours, ready to assist you.
Call 888.671.0400
Monday-Friday: 8 a.m. - 6 p.m.; Saturday: 9 a.m. – noon, ET*
Monday-Friday: 8 a.m. - 6 p.m.; Saturday: 9 a.m. – noon, ET*
Chat at www.ccbg.com
Monday-Friday: 7 a.m. - 10 p.m.; Saturday: 9 a.m.-noon, ET*
Monday-Friday: 7 a.m. - 10 p.m.; Saturday: 9 a.m.-noon, ET*
Virtual Tellers – video chat with a live banker at the ATM: Available at multiple locations across our footprint, our virtual tellers support a wide range of essential services and, as long as there is power onsite, will be open from 7 a.m. until 8 p.m. Monday through Friday, and from 9 a.m. to 3 p.m. on Saturdays.*
To find one near you, enter your city or zip code at www.locations.ccbg.com and select the Virtual Teller Machine option.
Online Banking: Provides continuous access to manage your accounts, pay bills, transfer funds, and perform all essential banking functions. Log in now or enroll today for full access within 24 hours to account balances, Bill Pay and more.
Mobile Banking: Download the CCBMobile app in the App Store or Google Play store today to stay connected to your accounts on-the-go.
ATMs: Get cash and make transfers. Visit ccbg.com/locations to find an ATM near you.
Real-Time Updates On Social Media
To better serve you as the storm progresses, we have activated Twitter and Instagram social channels in addition to our existing Facebook page. Follow us for updates:
- Facebook: facebook.com/capitalcitybank
- Twitter: @CapitalCityBank
- Instagram: @CapitalCityBank
Storm Preparation Tips To Protect Your Finances
As you take steps to prepare and protect your family, business and property, remember these few simple steps to ensure you're also financially prepared to weather the storm:
- Build or maintain an emergency savings fund.
- Have an emergency supply kit. Check out this article and get your kit ready!
- Review the details of your insurance policy to ensure you have adequate coverage.
- Withdraw a small amount of cash to have on hand (preferably small bills) for essentials. In the event of power outages, ATMs and businesses may not have the ability to process debit or credit card transactions.
- Enroll in online and mobile banking to ensure you will have access to your accounts anywhere you have an internet connection. Services like electronic bill payments, funds transfers, direct deposit and account alerts can help you stay on top of your finances and ahead of late fees no matter where you are.
- Make copies of your credit cards and pack your checks, safety deposit box keys, phone numbers and other important documents in a waterproof bag where they can be easily accessed.
- In the event of an impending storm, heed all evacuation and safety warnings in your area. As part of your evacuation plan, use your CCBMobile app or visit locations.ccbg.com to find the nearest Capital City Bank office or ATM to where you will be staying.
- Bookmark our Hurricane Resource Center at www.ccbg.com and watch our social channels for updates before and after the storm.
Where you go. We go.
CCBMobile delivers secure and reliable access to your accounts for total financial control at your fingertips no matter where you go. Pay bills, move money and keep tabs on your account balance and transaction history in real time.
Stay connected
Access to your money is critical during times like these. Capital City Bank offers an array of options for connecting with us digitally, virtually and by telephone so we can stay connected even if evacuations and power outages keep us apart.