Winter Storm Enzo Alerts
As we anticipate dangerous winter weather across our service area, adjusted hours will be in effect starting at noon on Tuesday, January 21, to ensure the safety of our clients and bankers (see the list of affected states and counties below).
While you're staying indoors, stay connected to your accounts through online and mobile banking services. Log in or enroll today to gain full access within 24 hours at: https://secure.ccbg.com/CapitalCityBankE2EAut.../enroll.html.
Alabama:
Chambers County, Ala.
Georgia:
- Bibb County, GA
- Cobb County, GA
- Gwinnett County, GA
- Laurens County, GA
- Troup County, GA
OFFICES CLOSING AT NOON CST - TUESDAY, JANUARY 21
Florida:
- Bay County, FL
- Gulf County, FL
- Walton County, FL
- Washington County, FL
OFFICES CLOSING AT 4 P.M. EST - TUESDAY, JANUARY 21
Georgia:
Grady County, GA
Florida:
- Gadsden County, FL
- Jefferson County, FL
- Leon County, FL
- Madison County, FL
- Taylor County, FL
- Wakulla County, FL
Delayed Openings For Wednesday
Offices that closed early along with the following markets should expect delayed openings on Wednesday: Alachua, Bradford, Clay, Colquitt, Dougherty, Dixie, Forsyth, Gilchrist, Levy, Lowndes, Miller, Mitchell, Putnam, St. Johns, Suwannee counties. Weather conditions permitting, offices will open at noon ET Wednesday.
Please continue to check back here and on our social media channels for updates about the status of all our locations.
ADDITIONAL WAYS TO CONNECT
We know access to your money is critical during times like these. We offer several ways to connect with a banker even if your local office is closed. Plus, our ATM network and online and mobile banking provide 24-hour access to your accounts.
Client Service Center and Online Chat: Both are open during their regular hours, ready to assist you.
Call 888.671.0400
Monday-Friday: 8 a.m. - 6 p.m.; Saturday: 9 a.m. – noon, ET*
Monday-Friday: 8 a.m. - 6 p.m.; Saturday: 9 a.m. – noon, ET*
Chat at www.ccbg.com
Monday-Friday: 7 a.m. - 10 p.m.; Saturday: 9 a.m.-noon, ET*
Monday-Friday: 7 a.m. - 10 p.m.; Saturday: 9 a.m.-noon, ET*
Virtual Tellers – video chat with a live banker at the ATM: Available at multiple locations across our footprint, our virtual tellers support a wide range of essential services and, as long as there is power onsite, will be open from 7 a.m. until 8 p.m. Monday through Friday, and from 9 a.m. to 3 p.m. on Saturdays.*
To find one near you, enter your city or zip code at www.locations.ccbg.com and select the Virtual Teller Machine option.
Online Banking: Provides continuous access to manage your accounts, pay bills, transfer funds, and perform all essential banking functions. Log in now or enroll today for full access within 24 hours to account balances, Bill Pay and more.
Mobile Banking: Download the CCBMobile app in the App Store or Google Play store today to stay connected to your accounts on-the-go.
ATMs: Get cash and make transfers. Visit ccbg.com/locations to find an ATM near you.
Real-Time Updates On Social Media
To better serve you as the storm progresses, we have activated Twitter and Instagram social channels in addition to our existing Facebook page. Follow us for updates:
- Facebook: facebook.com/capitalcitybank
- Twitter: @CapitalCityBank
- Instagram: @CapitalCityBank
Winter Storm Preparation Tips To Protect Your Finances
As you take steps to prepare and protect your family, business and property, remember these few simple steps to ensure you're also financially prepared to weather the storm:
- Build or maintain an emergency savings fund.
- Have an emergency supply kit. Check out this article and get your kit ready!
- Review the details of your insurance policy to ensure you have adequate coverage.
- Withdraw a small amount of cash to have on hand (preferably small bills) for essentials. In the event of power outages, ATMs and businesses may not have the ability to process debit or credit card transactions.
- Enroll in online and mobile banking to ensure you will have access to your accounts anywhere you have an internet connection. Services like electronic bill payments, funds transfers, direct deposit and account alerts can help you stay on top of your finances and ahead of late fees no matter where you are.
- Make copies of your credit cards and pack your checks, safety deposit box keys, phone numbers and other important documents in a waterproof bag where they can be easily accessed.
- In the event of an impending storm, heed all evacuation and safety warnings in your area. As part of your evacuation plan, use your CCBMobile app or visit locations.ccbg.com to find the nearest Capital City Bank office or ATM to where you will be staying.
- Bookmark our Hurricane Resource Center at www.ccbg.com and watch our social channels for updates before and after the storm.
Where you go. We go.
CCBMobile delivers secure and reliable access to your accounts for total financial control at your fingertips no matter where you go. Pay bills, move money and keep tabs on your account balance and transaction history in real time.
Stay connected
Access to your money is critical during times like these. Capital City Bank offers an array of options for connecting with us digitally, virtually and by telephone so we can stay connected even if evacuations and power outages keep us apart.